Privacy Policy
This policy explains what information we collect when you contact us or engage our services, and how we handle it.
Information we collect
We collect only what is needed to respond to an enquiry or deliver a service: your name, company, designation, phone number, email address, site location, and the technical details of your requirement.
When you visit this website we may collect basic technical data such as browser type, device type and pages viewed, in aggregate form, to understand how the site is used.
How we use information
- To respond to enquiries, prepare proposals and schedule site assessments.
- To execute, service and support contracted works, including AMC visits.
- To send service reminders, maintenance schedules and reports related to an active engagement.
- To meet statutory, tax and contractual record-keeping obligations.
What we do not do
- We do not sell, rent or trade your information.
- We do not share client site details or project data publicly without written consent.
- We do not use enquiry data for unrelated marketing campaigns.
Data sharing
Information may be shared with our own engineers and, where a scope requires it, with authorised OEM service partners or specialist vendors engaged for your project. They receive only what is necessary to perform the work.
We may disclose information where required by law or by a competent authority.
Retention and security
Enquiry records and project documentation are retained for as long as needed for the engagement and for statutory record-keeping. Access is restricted to authorised personnel.
Your choices
You may ask us to correct or delete your contact details, or to stop sending service communications, by writing to info@air-o-service.in or calling info@air-o-service.in.
Contact
Air-O-Service, Noida, Uttar Pradesh, India. Email info@air-o-service.in. Phone info@air-o-service.in.